This Privacy Policy explains how skyph collects, uses, stores, and protects the personal information of players who access our platform from the Philippines. By registering an account or using any part of the site, you agree to the practices described here. We are committed to handling your data responsibly and in line with applicable Philippine data privacy laws, including the Data Privacy Act of 2012 (Republic Act No. 10173). Please read this policy carefully before you start playing.
When you register and use skyph, we collect certain personal information that is necessary to operate your account and comply with our legal obligations. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect financial information such as your preferred payment method and transaction history, which is needed to process deposits and verify account activity. During gameplay, we automatically collect technical data including your device type, browser, IP address, and session logs. This technical data helps us maintain platform security, detect unusual activity, and improve the overall experience for Filipino players. We do not collect more information than is reasonably necessary for these purposes.
The personal data we collect is used primarily to create and manage your skyph account, process transactions in Philippine pesos, and deliver the gaming services you have requested. We also use your information to verify your identity and age as required by our compliance obligations, and to communicate important account updates, security alerts, and platform announcements. Where you have opted in, we may send you relevant promotional messages about new games or platform features — you can opt out of these at any time through your account settings. We analyse aggregated, anonymised usage data to understand how players interact with the platform and to make improvements. We do not use your personal data to make automated decisions that significantly affect your rights without human review.
skyph does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary and under strict confidentiality agreements. These partners are required to handle your data in accordance with applicable Philippine privacy laws and our own data protection standards. We may also disclose your information to regulatory authorities, law enforcement agencies, or courts when required by law or when necessary to protect the rights and safety of our players and the platform. Any third party that receives your data is prohibited from using it for purposes beyond those we have specified.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter as required by law or legitimate business purposes. When data is no longer needed, it is securely deleted or anonymised in accordance with our internal data retention schedule. skyph uses industry-standard security measures to protect your information, including encrypted data transmission (TLS/SSL), access controls, and regular security reviews. While we take all reasonable steps to safeguard your data, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your account. If you suspect any unauthorised access to your account, please contact our support team immediately.
As a data subject under the Data Privacy Act of 2012, you have the right to be informed about how your personal data is processed, to access a copy of the data we hold about you, and to request corrections if any information is inaccurate or incomplete. You also have the right to object to certain types of processing, to request erasure of your data where legally permissible, and to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, please contact our support team using the details available on the platform. We will respond to all verified requests within the timeframes required by applicable law.
skyph uses cookies and similar tracking technologies to keep you loggedin, remember your preferences, and analyse how the platform is used. Essential cookies are required for the site to function correctly and cannot be disabled. Preference cookies allow us to remember settings such as your language and display choices, making your experience more convenient each time you visit. Analytics cookies help us understand which sections of the platform are most popular among Filipino players so we can prioritise improvements. You can manage non-essential cookie preferences through your browser settings at any time, though disabling certain cookies may affect how some features work. We do not use cookies to track your activity on third-party websites outside of skyph.
skyph is strictly an adults-only platform. We do not knowingly collect personal information from anyone under the age of 21, which is the minimum legal age for online gaming participation in the Philippines. During registration, we require players to confirm their age, and we may request supporting documents as part of our identity verification process. If we discover that a minor has registered an account, we will immediately suspend that account, delete the associated personal data, and refund any remaining balance in accordance with applicable regulations. Parents and guardians are encouraged to use parental control tools to prevent underage access to online gaming platforms.
skyph reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or platform features. When material changes are made, we will publish the updated policy on this page with a revised effective date. Your continued use of the platform after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you remain informed about how we protect your data. If you have questions about any changes, our support team is available to assist you.
A quick summary of the key points in this policy for Filipino players.
All data is transmitted over TLS/SSL and stored with access controls. Your account details are never shared for third-party marketing.
Under RA 10173, you can access, correct, or request deletion of your data. Contact support to exercise your rights at any time.
skyph never sells or rents your personal information. Third-party partners only receive data needed to deliver our services.
We do not collect data from minors. Accounts found to belong to players under 21 are closed and data is deleted immediately.
If you have any concerns about how your personal data is handled on skyph, our support team is ready to help. You can also visit our FAQ page for quick answers to common questions from players across the Philippines.